To be eligible for a loan from Wildwash, you must:

• Be at least 18 years old
• Have a valid and verified Wildwash account
• Have completed at least one service order with Wildwash (for order-based loans)
• Have no outstanding loans or payment defaults
• Provide valid identification and proof of address
• Have a good standing with Wildwash (no service cancellations or disputes)

Order-Based Loans:

• Maximum Loan-to-Value (LTV): 60% of order value
• Minimum Loan Amount: KSh 500
• Maximum Loan Amount: KSh 500,000 (subject to verification)

Collateral-Based Loans:

• Maximum LTV: Varies by collateral type (50-75%)
• Property: Up to 60% of estimated value
• Vehicles: Up to 70% of estimated value
• Equipment/Other: Up to 50% of estimated value

Interest Rate: 2% per day (compounding daily)

Example: A loan of KSh 10,000 for 30 days:

• Daily Interest: KSh 200
• Total Interest for 30 days: KSh 6,000
• Total Repayment: KSh 16,000

Additional Fees:

• Processing Fee: 2% of loan amount
• Late Payment Fee: 5% per month of outstanding balance
• Early Repayment: No penalty

Available loan periods:

• 30 days
• 60 days
• 90 days
• 6 months (180 days)

Loan terms can be extended by mutual agreement. Extension requests must be submitted at least 5 days before the loan maturity date.

Order-Based Collateral:

• Order must be in "Delivered" or "Ready" status
• Order value must be clearly documented in the system
• Cannot be used as collateral for multiple loans simultaneously

Physical Collateral (Property, Vehicles, etc.):

• Proof of ownership required (title deed, registration certificate, etc.)
• Collateral must be free from any legal disputes
• Valuation will be conducted by a certified appraiser
• Insurance may be required for high-value items

At least one guarantor is required for each loan. The guarantor must:

• Be at least 18 years old
• Have a verifiable source of income
• Provide valid identification documents
• Have no outstanding loans or legal issues
• Be willing to assume liability for loan repayment if the borrower defaults
• Provide contact information (phone number and email)

The guarantor's relationship to the borrower should be clearly stated (e.g., friend, family member, employer).

Your loan application will be processed as follows:

1. Application Submission: Submit your loan request with all required documents
2. Initial Review: Our team will verify your eligibility (24 hours)
3. Collateral Verification: Collateral value will be assessed (24-48 hours)
4. Credit Check: Background and credit verification (24 hours)
5. Approval/Rejection: You will be notified via email and SMS
6. Funds Disbursement: Upon approval, funds will be transferred within 24 hours

Total approval time: Up to 24 hours

Full Repayment: The entire loan amount plus accrued interest and fees must be repaid by the maturity date.

Repayment Methods: Multiple options including bank transfer, mobile money (M-Pesa, Airtel Money), and in-person payment at Wildwash offices.

Early Repayment: You may repay the loan in full at any time without penalties. Interest will be calculated only for the period the loan was outstanding.

Payment Schedule: You will receive payment reminders via SMS and email 7 days before maturity and 1 day before maturity.

Late Payment: If payment is not made within 5 days of maturity, a late fee of 5% per month will be applied to the outstanding balance.

Default: If payment is not made within 30 days of maturity, the loan will be considered in default.

Consequences of Default:

• Immediate collateral seizure and liquidation
• Legal action against borrower and guarantors
• Reporting to credit reference bureaus
• Suspension of Wildwash services
• Criminal prosecution for fraud (if applicable)

Upon full repayment of the loan (principal + interest + fees), the collateral will be released within 5 business days. You will receive a formal release certificate.

Order Collateral: The order will be available for use in future loan applications once released.

Physical Collateral: A formal release document will be issued, and ownership will be fully transferred back to you.

Wildwash is committed to protecting your personal and financial information. All data is:

• Encrypted using industry-standard SSL/TLS protocols
• Stored securely in compliance with data protection laws
• Never shared with third parties without your explicit consent
• Accessible only to authorized Wildwash personnel

For more details, please refer to our Privacy Policy.

If you have a dispute regarding your loan, please follow these steps:

1. Contact our customer support team within 10 days of the dispute
2. Provide detailed documentation of the issue
3. Our team will investigate and respond within 5 business days
4. If unresolved, the matter may be escalated to our dispute resolution committee
5. Final resolution can be appealed to relevant regulatory authorities

Wildwash reserves the right to amend these terms and conditions at any time. Changes will be:

• Communicated via email at least 30 days in advance
• Posted on the Wildwash website
• Applied only to new loan applications unless otherwise specified

Continued use of the loan service constitutes acceptance of amended terms.

For questions or support regarding your loan: